Public Management
Eskandar Shirazi; Mehran Mesri
Abstract
Work and life are inevitably associated with mental pressure. Some organizations do not experience much mental pressure, but some others experience high level of mental pressure. Outbreak of Covid-19 disease has imposed high stress on some organizations, especially health care staffs. Since psychological ...
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Work and life are inevitably associated with mental pressure. Some organizations do not experience much mental pressure, but some others experience high level of mental pressure. Outbreak of Covid-19 disease has imposed high stress on some organizations, especially health care staffs. Since psychological stress can be controlled and prevented, several models have been presented for its control and management. The present study was conducted with the aim of presenting a local model to manage and control psychological stress in the public sector (Case study: Tabriz hospitals) using a data-driven method. The present study was conducted by using qualitative method and experts' opinion and by using Glaser method and by interviewing with experts, including 45 managers and supervisors of Tabriz hospitals.The present study is descriptive in terms of method and During the interviews, 57 open codes, 28 concepts and 5 components were extracted, which were classified into two main categories: controllable and uncontrollable.